Bag Policy

Credit Union of Texas Event Center Bag Policy

Description of bags allowed and not allowed in venue

Credit Union of Texas Event Center has a clear bag and small clutch policy in place for the majority of events including all Allen Americans and Dallas Sidekicks games.

The clear bag policy is designed to enhance guest safety and to ensure quick and easy entry into the arena. Similar policies have been implemented at several Dallas/Fort Worth sports and entertainment facilities and events.

Credit Union of Texas Event Center encourages guests to adhere to the clear bag policy and to leave prohibited items at home or in their cars.

APPROVED BAGS INCLUDE:

  • Clear bags no larger than 14" x 14" x 6"
  • Wallet-sized clutch purses (with or without strap) no larger than 5.5" x 8.5"
  • One-gallon Ziploc style bag
  • Exceptions can be made for medically necessary items. Please contact Guest Services in advance at 972.912.1051 to obtain approval.

PROHIBITED ITEMS INCLUDE:

  • Backpacks
  • Briefcases
  • Coolers
  • Drawstring bags
  • Purses larger than 5.5" x 8.5"
  • Oversized tote and mesh bags
  • Tinted plastic bags

BAG POLICY FAQ

Why did Credit Union of Texas Event Center adopt this policy?

The clear bag policy is about safety and improving the overall guest experience. Many sporting and entertainment facilities have implemented similar policies. The clear bag is easily and quickly searched, reducing faulty bag searches while allowing guests to move through security at a faster pace. 

How many bags can each person bring into Credit Union of Texas Event Center?

One approved clear bag, either a one-gallon Ziploc style bag or a 14" x 14" x 6" clear bag, plus a small clutch. All approved bags, including clear bags, are subject to search.

Is the clear bag policy in place for all events at Credit Union of Texas Event Center?

The clear bag policy is in place for the majority of events, including all Allen Americans and Dallas Sidekicks games. Some events, especially concerts, may have more restrictive policies such as no bags or clutches only. Please refer to the Calendar page of the event you are attending for the very latest information.

How can I get into Credit Union of Texas Event Center even faster?

We’re glad you asked! Credit Union of Texas Event Center strongly discourages guests from bringing unnecessary bags into the venue. Whenever possible, we open no-bag lines to allow even quicker entrance into the arena.